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Seller Store adorama
(593164) 99.3%,
Location: Elizabeth, New Jersey
Ships to: US,
Item: 395907199947
Restocking Fee:No
Return shipping will be paid by:Seller
All returns accepted:Returns Accepted
Item must be returned within:30 Days
Refund will be given as:Money Back
Canon:Canon
MPN:6536C002
Not Applicable:Not Applicable
Type:Not Applicable
Country/Region of Manufacture:Japan
Canon EOS R5 Mark II Mirrorless CameraSKU: CAR5M2Mfr. Part: 6536C002 Item IncludesCanon EOS R5 Mark II Mirrorless Camera – Eyecup (ER-kE) – Shoe Cover (ER-SC3) – Camera Cover (R-F-5) – Strap – Battery Charger (LC-E6) – Battery Pack (LP-E6P) – Battery Pack Cover – Power Cord – Interface Cable (IFC-100U) – Canon 1 Year Limited Warranty DescriptionIt’s time to elevate your photography and videography game with the EOS R5 Mark II Mirrorless Camera, a remarkable successor to the highly versatile EOS R5. This advanced camera is packed with innovative features, making it the most potent EOS 5 series camera to date. At the heart of the EOS R5 Mark II is a brand-new 45MP sensor, which is back-illuminated and stacked for incredibly fast read-out speeds. This allows for a 30 fps electronic shutter, enabling you to capture high-speed action with ease. The sensor’s design significantly reduces rolling shutter distortion, ensuring your images are always sharp and clear. The EOS R5 Mark II is powered by the DIGIC Accelerator, a new front-end processor developed by Canon. This chip handles the processing for many of the camera’s new features, freeing up the DIGIC X processor to focus solely on image processing. This results in exceptional speed and performance, allowing for features like AF detection and exposure metering calculations that enable eye-control focus, subject identification and tracking, and even deep learning with features like neural upscaling and noise reduction. Autofocus has been significantly enhanced in the EOS R5 Mark II, with features like subject tracking, which allows you to maintain focus on a subject even when they are briefly obscured. The camera also introduces Canon’s advanced Eye Control AF, which moves the AF Area to where you are looking when you press the AF activation button. Thanks to the DIGIC Accelerator chip, the EOS R5 Mark II also introduces a new AF mode called Action priority. This innovative feature selects subjects based on movement and other factors, making it ideal for capturing fast-paced sports action in sports like soccer, volleyball, and basketball. The EOS R5 Mark II is not just a stills camera; it’s also a powerful tool for videographers. With its 45MP sensor, you can record 8K video up to 60 frames per second internally. The camera also includes a new menu with Cinema EOS terminology, making it easier for users to understand and access the video features. The camera can record RAW video at 8K resolution, and there’s now an S-RAW setting for 4K RAW video recording. For those who don’t need RAW video, MP4-type video can be recorded in various file types and resolutions. The EOS R5 Mark II is powered by a new, higher amperage battery, the LP-E6P, which provides the extra power needed for all the camera’s enhancements. The camera also features a new 0.5-inch 5.76 million dot OLED EVF, providing a bright and clear view of your subject. The EOS R5 Mark II is designed to withstand the elements, with dust- and weather-resistant construction. It also features dual card slots for CFexpress and UHS-II SD Memory Cards, providing plenty of storage for your photos and videos. The camera also boasts improved image stabilization, with a 5-axis in-body stabilization system that provides optimal image stabilization and uses coordinated IS in conjunction with RF lenses that have built-in IS. In conclusion, the EOS R5 Mark II Mirrorless Camera is a powerhouse of features and innovations, designed to deliver exceptional image and video quality in any situation. Whether you’re a professional photographer or a passionate hobbyist, this camera is sure to take your creativity to new heights.FeaturesCompletely NEW Canon designed full-frame back-illuminated stacked CMOS 45MP sensorFast sensor read-out speeds allow for up to 30 fps electronic shutter performanceNew focus system upgrades include eye control focus, and the ability to maintain focus on a subject even when obscured brieflyCapture video and stills simultaneously with no interruptionAction Priority uses data to interpret the scene and predict the main subject to lock focus on it in action scenariosPeople Priority Shooting for registering up to 10 people the camera can recognize and prioritize focus ofCapture 8K RAW at 59.94/50.00 fps, and can Canon LOG 2Features the same 0.5-inch 5.76 million dot OLED EVF found in the EOS R3Video Menus now use Cinema EOS terminologyThree optional battery grips are available to expand your capabilitiesSpecificationsTypeDigital interchangeable lens mirrorless cameraImage ProcessorDIGIC X (with DIGIC Accelerator co-processor)Recording MediaCard 1: CFexpress memory card: Type B: Card slot CFexpress 2.0 and VPG400 supported Up to 2 TB is supported (a card exceeding 2 TB is handled as a card of 2 TB) Card 2: SDXC/SDHC/SD memory card: Compatible with UHS-II Eye-Fi cards and Multimedia Cards (MMC) not supportedCompatible LensesCanon RF lens group (including RF-S lenses) When using Mount Adapter EF-EOS R: Canon EF or EF-S lenses (excluding EF-M lenses)Lens MountCanon RF mountTypeTypeCanon designed full-frame back-illuminated stacked CMOS sensor (compatible with Dual Pixel CMOS AF)Effective PixelsApprox. 45 megapixelsScreen SizeApprox. 36.0 x 24.0mmPixel UnitApprox. 4.40 microm squareTotal PixelsApprox. 50.3 megapixelsAspect Ratio3:2 (Horizontal: Vertical)Color Filter SystemRGB primary color filtersLow Pass FilterInstalled in front of the image sensor, non-detachableDust Deletion Feature(1) Self Cleaning Sensor Unit: Removes dust adhering to the low-pass filter At power off only / Enable / Disable. Performed automatically (taking about approx. 2 sec. as indicated on the screen) or manually (taking about approx. 8 sec. as indicated on the screen) After manually activated cleaning, the camera will automatically restart (Power OFF to ON)Dust Deletion Feature (Contd.)(2) Dust Delete Data acquisition and appending: The coordinates of the dust adhering to the low-pass filter are detected by a test shot and append-ed to subsequent images The dust coordinate data appended to the image is used by the EOS software to automatically erase the dust spots Not available with RF-S/EF-S lenses. Setting may not be possible depending on the combination of functions (3) Manual cleaning (by hand)Image SensorRecording FormatCompliant to Design rule for Camera File system 2.0 and Exif 2.31Image FormatRAW: RAW / C-RAW JPEG / HEIF: L / M / S1 / S2 Movies: RAW XF-HEVC S YCC422 10bit XF-HEVC S YCC420 10bit XF-AVC S YCC422 10bit XF-AVC S YCC420 8bitFolderWhen a card is inserted, the following folders are created automatically. DCIM, CRM, XFVC, and MISC foldersFolder ActionsSelect folder, Create folder, Change folder nameRecording SystemStill PhotosDCF standards compliant. The following folder is created automatically in the DCIM folder. Default: EOSR5MoviesXF-HEVC S / XF-AVC S format REEL_ A normal movie file (MP4) is saved. REEL_ A RAW movie file (CRM) is saved. In each REEL_News MetadataXF-HEVC S / XF-AVC S format News Metadata is saved in the XMLTAG folder in the currently selected card. NewsML-G2 standard compliant When [Add News Metadata: On] is set, news metadata (XML file) of the movie associated with the set news metadata is generated.Folder NameFile Numbering MethodsContinuous numbering: The numbering of captured images continues even after you replace the card. Auto reset: When you replace the card, the numbering will be reset to start from 0001. If the new card already contains images, the numbering will continue from the last recorded image in the card.Manual ResetResets the file number to 0001, and creates a new folder automatically.Clip NumberContinuous numbering: The numbering of captured clips continues from the last recorded clip even after you replace the card. Auto reset: When you replace the card, the numbering will be reset to start from 001. If the new card already contains clips, the numbering will continue from the last recorded clip in the card.File NumberingRecording MediaCard 1: CFexpress memory card Type B: Card slot CFexpress 2.0 and VPG400 supported Up to 2 TB is supported (a card exceeding 2 TB is handled as a card of 2 TB). Card 2: SDXC/SDHC/SD memory card Compatible with UHS-II Eye-Fi cards and Multimedia Cards (MMC) not supportedCard Access IndicatorAccess lamp lights up in red or blinks in redRead Error WarningThe error warning is displayed in the viewfinder and on the screen Shutter release lockCard FormattingNormal formatting Low-level formattingRecording MediaCFexpressUnlimitedSDXC/SDHC/SDSDXC – exFAT – Unlimited SDHC – FAT32 – 4 GB (If exceeded, a new file is created for movie recording.) SD – FAT16/FAT12 – 2 GB (If exceeded, a new file is created for movie recording.)No Card WarningSupportedShutter Release without cardSupportedMaximum File SizeImage SizeRAW: RAW / C-RAW JPEG / HEIF: L / M/ S1 /S2HEIFHEIF recording is available when [HDR shooting (PQ): HDR PQ] is set.C-RAWRAW images conforming to the CR3 format that have smaller file sizes.Dual Pixel RAW shootingNot supportedJPEG/HEIF image qualityThe degree of compression is user-configurable in a range of 1-10 for each image size (L, M, S1, and S2)Still photo cropping/aspect ratioFull-frame / 1.6x (crop) / 1:1 (aspect ratio) / 4:3 (aspect ratio) / 16:9 (aspect ratio)Still Photo RecordingRAW+JPEG/HEIF simultaneous recordingSimultaneous recording of any combination of RAW/C-RAW images and JPEG/HEIF images is supported.One-touch switchingAvailable (image quality)Digital tele-converterNot SupportedRecording Pixel CountMovie recordingRAW: 8192 x 4320 (Approx. 17:9) SRAW: 4096 x 2160 (Approx. 17:9) 8K-DCI: 8192 x 4320 (Approx. 17:9) 8K-UHD: 7680 x 4320 (16:9) 4K-DCI: 4096 x 2160 (Approx. 17:9) 4K-UHD: 3840 x 2160 (16:9) 2K-UHD: 2048 x 1080 (Approx. 17:9) Full HD: 1920 x 1080 (16:9)System frequency59.94 Hz: NTSC / 50.00 Hz: PAL (previously video system)Image qualityHigh-quality 4K movies from 8K oversampling 4K-D Fine 4K-U Fine High-quality 2K movies from 4K oversampling 2K-D Fine Full HD FineProxy MovieHigh Frame Rate (movie)Disable / EnableHDR movie modeAn HDR movie is created with a single exposure. Unnatural afterimages do not occur when, for example, shooting a moving subject. The shooting of movies with reduced clipped highlights is possible even in high contrast scenes. HDR Movie Recording: Enable / Disable Shadow compensation: Off / Standard / Brighter Satulation: -4 / -3 / -2 / -1 / 0 / 1 / 2 / 3 / 4 Limitation of maximum brightness: Disable / 1000 nitsMovie CroppingStill & movieDual shooting (still & movie): On/Off Drive mode: High speed / Low speed / Single shooting JPEG quality: 1-10 (settable in 10 levels)MoviesMain recording format: XF-AVC S YCC420 8 bit Movie recording size Resolution: Full HD (Normal) Frame rate: 29.97 (NTSC) / 25.00 (PAL) fps Compression method / LGOPStill PhotosRecording pixel count: 7680 x4320 Aspect ratio: 16:9 Recording image type: JPEG only RGB primary color filtersDual shootingSettings(1) Auto (Ambience priority/White priority) (2) Daylight (3) Shade (4) Cloudy (5) Tungsten light (6) White fluorescent light (7) Flash (8) Custom (Custom WB) (9) Color temperatureAuto White BalanceOption between ambience priority and white priority settings, using SET buttonWhite Balance ShiftBlue/amber bias: +/-9 levels Magenta/green bias: +/-9 levels Shifted from the color temperature of the current WB mode. Blue/amber and magenta/green shift can be set at the same time. WB Bracketing available, up to +/-3 levels Blue/amber or magenta/green, via Quick Control DialWhite BalanceTypeOLED color electronic viewfinder; 0.5″, approx. 5.76 million dotsCoverageApprox. 100% vertically and horizontally relative to the shooting image area (with image quality L, at approx. 24mm eyepoint)Magnification / Angle of ViewApprox. 0.76x / Approx. 35.5 degrees (with 50mm lens at infinity, -1 m)Eye PointApprox. 24mm (at -1 m-1 from the eyepiece lens end)Dioptric Adjustment RangeApprox. -4.0 to + 2.0 m (dpt)ViewfinderFocus MethodDual Pixel CMOS AFNumber of AF zones availableAutomatic Selection: AF area: Horizontal: Approx. 100% x Vertical: Approx. 100% (100% x 100% AF coverage in Face Detect + Tracking AF; coverage can vary, depending upon lens being used) Stills: Max. 1053 zones (90 x 65) Movies: Max. 975 zones (39 x25)Selectable Positions for AF PointAF area: Horizontal: Approx. 90% x Vertical: Approx. 100% Stills: Max. 5850 positions (78 x 56) Movies: Max 4500 positions (90 x 50)Focusing brightness range (Still Photo)EV -7.5 to 21 (with an f/1.2 lens, center AF point, One-Shot AF at room temperature, and ISO 100) (still photo shooting)Focusing brightness range (Movie)4K30p: EV -6.5 8K: EV -4.5 4K: EV -3.5 Full HD: EV -4.0 (with an f/1.2 lens, center AF point, One-Shot AF at room temperature, ISO 100, and 29.97 / 25.00 fps.)Available AF AreasSpot AF 1-point AF Expand AF area: Above/below/left/right Expand AF area: Around Flexible Zone AF 1 Flexible Zone AF 2 Flexible Zone AF 3 Whole area AF Whole area tracking OFF Spot AF Whole area tracking OFF 1-point AF Whole area tracking OFF Expand AF area: Above/below/left/right Whole area tracking OFF Expand AF area: AroundAvailable Subject DetectionAuto People Animals (dogs / cats / birds / horses) Vehicles (motorsports cars or motorcycles / aircraft / trains)Eye DetectionAuto: Selects the eye closer to the camera (as detected from the angle of the face) At the same distance from the camera, selects the eye closer to the center of the image Right Eye: Prioritizes the subject’s right eye Left Eye: Prioritizes the subject’s left eyeAutofocusMetering ModesReal-time metering from CMOS image sensor (6144 96×64] metering zones) (1) Evaluative metering (AF point-linked) (2) Partial metering (approx. 10.0% of the area at the center of the screen) (3) Spot metering (approx. 5.0% of the area at the center of the screen) (4) Center-weighted average meteringMetering RangeEV -3 to 20 (at 73 Degree F/23 Degree C, ISO 100) (Still Photo Shooting)Exposure ModesA+: Scene Intelligent Auto Fv: Flexible-priority AE P: Program AE Av: Aperture-priority AE M: Manual exposure Tv: Shutter-priority AE BULB: Bulb exposure C1/C2/C3: Custom shootingExposure CompensationUser-set: +/-3 stops in 1/3- or 1/2-stop increments AEB: +/-3 stops in 1/3- or 1/2-stop incrementsAE Lock(1) Auto AE lock AE is locked as soon as subjects are in focus using One-Shot AF when set to selected metering mode in [C.Fn2: AE lock meter. mode after focus] (2) User-set AE lock Use the AE lock button (update by pressing the button again) in Fv, P, Tv, Av, and M mode Enabled in all metering modesExposure ControlTypeElectronically controlled focal-plane shutter (1) Electronic first curtain (2) Mechanical shutter (3) Electronic shutterShutter SpeedsMechanical / 1st-curtain Electronic shutter: 1/8000th sec – 30 seconds, in 1/3 or 1/2-step increments Electronic shutter: 1/32,000th sec – 30 seconds, in 1/3 or 1/2-step incrementsX-sync SpeedMechanical Shutter: 1/200 sec. Elec. 1st-curtain: 1/250 sec.Shutter ReleaseSoft-touch electromagnetic releaseSelf Timer10-sec. delay, 2-sec. delay, ContinuousShutterStill Photo ISIn-body IS operation can be selected when using a non-IS lens. Always on Only for shot (no stabilization in viewfinder/LCD screen between shots) Coordinated IS when used with Canon RF or RF-S lenses having optical Image StabilizationImage Stabilization (IS mode)Accessory ShoeCanon Multi-function accessory shoe Optional Canon AD-E1 adapter required for conventional shoe-mount flashes and accessoriesE-TTL balanceAmbience priority, standard, flash priorityFlash Exposure Compensation+/-3 stops in 1/3- or 1/2-stop incrementContinuous flash controlE-TTL each shot / E-TTL 1st shotExternal SpeedliteHDR Shooting (HDR PQ)Disable / HDR PQContinuous HDR Shooting (still images)1 shot only / Every shotHDR ShootingVideo AFDual Pixel CMOS AF; Movie Servo AF available in AF MenuExposure Compensation+/-3 stops in 1/3- or 1/2-stop incrementTime CodeYes (Count up, Start time setting, Movie recording count, Movie play count, HDMI time code on/off, HDMI rec. command on/off, Drop frame enable/disable)Movie Pre-recording (On/Off)3 or 5 seconds; user-selectableTime-lapse Movie SettingInterval 2 sec – 99:59:59; Number of frames 2-3,600; Movie recording size 4K/Full HD; Auto exposure fixed @ first frame/auto for each frame; Beep per frame recorded (volume setting 0/silent – 5)Time-lapse Playback Frame Rate29.97 (set to NTSC); 25.00fps (set to PAL)Video ShootingTypeTFT color, liquid-crystal monitorMonitor Size3.2″ (screen aspect ratio of 3:2)DotsApprox. 2.1 million dotsCoverageApprox. 100% vertically/horizontallyBrightness ControlManually adjustable to one of seven brightness levelsTouch-screen OperationSupported for AF Point selection; Touch AF; Touch Shutter; Menu selection; Quick Control Menu; Magnified viewCoatingClear View LCD II Anti-smudge coating applied Anti-reflection coating not appliedInterface Languages29 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Ukraine, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Vietnamese, Hindi, Romanian, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Malay, Indonesian, Japanese)LCD ScreenHighlight AlertWhite areas without image data blink in single-image displayHistogramBrightness / RGBPlaybackFunctionThe Quick Control screen can be accessed by pressing the Quick Control button during shooting, recording, or playback.Quick Control ScreenThe following settings are available for the [Quick Control screen] during movie recording. View 1: Conventional Quick Control screen View 2: Cinema EOS-style Quick Control screenQuick Control FunctionProtection(1) Single image (select image) (2) Select range (3) All images in a folder (4) All images on card Image browsing and image search can be based on ratings Ratings-based image selections also possible with DPP (5) All found images (only during image search)EraseExcept protected images (1) Select images to erase (2) Select range (3) All images in folder (4) All images on card (5) All found images (only during image search)Image Protection and EraseCompatible PrintersDirect printing from camera not supportedDirect PrintingDPOFCompliant to DPOF Version 1.1DPOF: Digital Print Order FormatStandards ComplianceIEEE 802.11b/g/n/a/ac/axTransmission MethodDS-SS modulation (IEEE 802.11b) OFDM modulation (IEEE 802.11g/n/a/ac/ax)Transition Frequency (Central Frequency)2.4 GHz band Frequency: 2412 to 2462 MHz Channels: 1 to 11 channels 5.0 GHz band Frequency: 5180 to 5825 MHz Channels: 36 to 165 channels 6.0 GHz band Frequency: 5955 to 7095 MHz Channels: 1 to 229 channelsConnection Method(1) Camera access point mode (2) Infrastructure modeCommunication with a SmartphoneImages can be viewed, controlled, and received using a smartphone Remote control of the camera using a smartphone is possible depending on the Camera Connect specifications Images can be sent to a smartphone NFC connection: Not supported Supported images: JPEG, HEIF, RAW/C-RAW, MP4 video files Transcoding while sending: Size to send (original / reduced size); Quality to send (original / compressed)Remote Operation Using EOS UtilityThe camera can be controlled via Wi-Fi or USB, with Canon EOS Utility software installed in a compatible Mac or Windows computerPrint from Wi-Fi PrintersNot supportedSend Images to a Web Serviceimage. Canon: Video files (MP4) and JPEG, HEIF, RAW or C-RAW still images can be uploaded to image. Canon servers. From image. Canon, images can be sent to specific social media and 3rd-party cloud image servicesWi-FiStandards ComplianceBluetooth Specification Version 5.0 compliant (Bluetooth Low Energy technology)Transmission MethodGFSK modulationBluetooth PairingSmartphone – up to 25 devices; BR-E1 remote controller – 1 unitBluetoothAvailable FunctionsDial direction during Tv/Av; Control ring rotation direction; Customize buttons; Customize dialsCustomizationUSB Video Class (UVC)AvailableCustom ControlsCustomizable Buttons: Shutter button Movie button AF-ON button AE lock button AF point button Depth of field preview button Lens AF stop button Multi-function button Set button Multi-controller Lens function button Speedlite menu direct buttonCustomizable DialsMain dial Quick control dial 1 & 2 Lens Control ringMy Menu RegistrationUp to six top-tier menu items and Custom Functions can be registered Up to five My Menu tabs can be addedVideo Calls / StreamingUSB TerminalEquivalent to SuperSpeed Plus USB (USB 3.2 Gen 2) For PC communication Terminal type: USB Type-C Shared with terminal for in-camera charging with USB Power Adapter PD-E2HDMI Out TerminalHDMI OUT terminal (Type A) Resolution switches automatically HDMI CEC not supportedClean HDMI OutputProvidedMicrophone terminal3.5mm diameter stereo mini jackHeadphone terminalCompatible with 3.5mm diameter stereo mini-plugInterfaceBatteryCanon LP-E6P battery pack (LP-E6NH/LP-E6N can also be used but functionality is limited) LP-E6 cannot be used With the AC Adapter AC-E6N + DC Coupler DR-E6, AC power is possible (AC Adapter Kit ACK-E6 can also be used) With the USB Power Adapter PD-E1, in-camera charging of LP-E6NH is possible. The USB Power Adapter PD-E1 is not compatible with powering the cameraOptional Battery GripCompatible with Canon Battery Grip BG-R10 (Accepts one or two LP-E6NH, LP-E6N, or LP-E6 battery packs)Battery CheckAutomatic battery check with 6-level display when the power switch is turned ON. Displayed in 6 levels in viewfinder, and on LCD screen Battery info display in Set-up Menu: Remaining capacity percentage Shutter count, on current battery charge Recharge performance (battery’s ability to hold charge; displayed in 3 levels)Start-up TimeApprox. 0.4 sec. Based on CIPA testing standardsPower SourceBattery InfoRequired, includedBattery MaterialLithium ionBattery Quantity1Battery TypeLP-EBatteryWorking Temperature Range32-104 Degree F (0-40 Degree C)Working Humidity Range85% or lessOperating EnvironmentDimensions (W x H x D)Approx. 5.45 x 3.87 x 3.48″ (138.4 x 98.4 x 88.4mm)WeightApprox. 1.5 lbs (670g) (including battery, SD memory card; without body cap) Approx. 1.3 lbs (588g) (body only; without battery, card or body cap) WHO WE ARE Adorama is one of the nation’s largest Photographic retail and mail order suppliers. For over 35 years we have been serving professionals as well as amateurs in the photographic, video, digital imaging and telescope fields. We offer the best combination of quality services, vast selection, knowledgeable staff, and competitive pricing. Adorama Camera is your #1 source for the best and newest products in the photographic industry, and the largest inventory of items such as Digital Cameras, Digital Camera Accessories, Memory Cards, 35mm Cameras, Medium Format Cameras, Lenses, Video Cameras, TV’s, MP3 Players, Binoculars, Telescopes, Scanners, Inkjet, Dye-Sub & Laser Printers, Office Fax machines, Shredders, Projectors, Inkjet Paper, Photographic Accessories, Filters, Batteries, Cases, Tripods, Flashes, Lighting & Studio Equipment, Film, Darkroom Products and Audio Video Equipment. All new equipment comes with all of the factory included accessories, including a full manufacturer’s warranty, unless otherwise noted. We only post items that are in-stock and ready to ship. PAYMENT In an effort to comply with our Authorized Dealer contracts with the manufacturers and to best control our inventory levels we reserve the right to limit quantities or cancel orders to Resellers and Exporters. Please note: Inventory is not reserved until the item is paid for. Please include a phone number as the carriers and our Trucking Companies require it. INTERNATIONAL International taxes and duties: International shipments may be subject to import fees, duties and taxes, which are levied once a shipment reaches the respective country, in addition to the brokerage fees/custom clearance charges which may be imposed by the carrier. These charges must be borne by the recipient. Adorama has no control over these charges and cannot predict what they might be. Orders shipped using eBays (GSP) “Global Shipping Platform” have already paid their taxes and must contact eBay directly for any issues. SHIPPING Adorama’s eBay store ships to the 48 Contiguous United States. We do not ship to APO & FPO, Alaska, Hawaii and Puerto Rico. We now ship many items to Canada, parts of Europe and Australia. If the item does not have the option, please don’t ask. We do not ship to other International locations. Items with “free shipping” are only shipped free to the 48 contiguous United States.Combined shipping is available by using the Add-to-Cart button and confirming that the shipping carriers for each item are the same BEFORE making the Payment. eBay’s new checkout will then consolidate your items and present to you the better shipping rates. All orders must be shipped with a printed invoice included. We can not ship orders without the invoice or a lower value invoice. Gift Invoices may be requested if you contact us immediately after payment during business hours. No guarantees for other times. Shipment errors due to a bad address entered by the buyer and will not be credited for shipping charges if returned or at all if lost or abandoned by the carrier. We supply tracking information directly to your eBay account within 24 hours after the shipment leaves our warehouse. Please make sure to check your eBay email address and that it does not go into spam or junk. Approved Change Requests may not be updated on eBays portal, please check the emails. Returns For the first 30 days from date of receipt of your purchase you may return the merchandise for a full money back refund, excluding any shipping charges (for items which we offer free shipping, our standard shipping charges will be deducted from any refund or credit). Returned or exchanged products must be in brand-new, mint condition. Items must be in the original, undamaged manufacturer’s packaging with all packaging materials, including instruction booklets, packing inserts, and the blank warranty cards. Memory cards and any other Blister Pack items are not returnable once opened. Any merchandise missing the original Universal Product Code (UPC) cannot be returned. The manufacturer’s labeled packaging must be enclosed within an additional shipping carton. Please do not place stickers or shipping labels on the original manufacturer’s package. Printers are not returnable once the Toner Cartridges have been installed or released.Desktop Computers, Laptops, Tablets & Notebooks are not returnable once they have passwords or other software installed, have been registered with or returned to the manufacturer for any reason. Please use the Return this Item or Contact Seller button on your Purchase History page to ask us any questions or request a return. Adorama cannot accept COD or freight-collect shipments. Please enclose a copy of your invoice with your return and tell us whether you would like the item to be replaced or refunded. Returns can take up to 8 days in-house from the date we receive it to process. When returning an item, please make sure you use a shipper which provides you with Insurance and a tracking number. Items returned without a tracking number might take much longer to be processed. If you live in New York you may bring the return to our Manhattan store for exchange or refund. Hours of operationMon-Thurs: 9:00am – 6:00pm Friday: 9:00am – 1:00pm : 12pt;”> 9:00am – 6:00pm Friday: 9:00am – 1:00pm
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